
At Flex Haul Direct, we’re more than a delivery service — we’re your trusted last‑mile logistics partner.
Proudly founded in Connecticut, we specialize in secure, reliable, and compliance-ready local deliveries that prioritize speed, care, and exceptional customer service.
Built on flexibility, direct communication, and responsiveness, we
At Flex Haul Direct, we’re more than a delivery service — we’re your trusted last‑mile logistics partner.
Proudly founded in Connecticut, we specialize in secure, reliable, and compliance-ready local deliveries that prioritize speed, care, and exceptional customer service.
Built on flexibility, direct communication, and responsiveness, we thrive in a fast‑moving world — delivering with precision and professionalism every time. Whether transporting time‑sensitive materials or everyday business shipments, we operate with integrity, transparency, and a commitment to doing things the right way.
As we grow, our service offerings will expand — but our dedication to excellence, safety, and client trust will always remain at the core of who we are.
About the Owner:
Flex Haul Direct LLC is proudly woman‑owned and minority‑owned, founded by Sharice Jackson, a seasoned professional with a diverse background spanning Human Resources, Social Services, Vendor Management, Financial Services Management, and Travel Logistics.
Sharice brings a unique blend of empathy, operational discipline, and strategic thinking — fueling a delivery service that is both people‑centered and performance‑driven. Her leadership ensures every client experience is grounded in professionalism, reliability, and genuine care — the values that define Flex Haul Direct.

At Flex Haul Direct, we deliver more than packages — we deliver peace of mind.
We provide secure, reliable, and efficient delivery solutions designed to meet the fast‑paced demands of today’s businesses and communities.
Our capabilities include:
🛂 TWIC‑Authorized Deliveries
Credentialed access to secure facilities, ensuring smooth, complia
At Flex Haul Direct, we deliver more than packages — we deliver peace of mind.
We provide secure, reliable, and efficient delivery solutions designed to meet the fast‑paced demands of today’s businesses and communities.
Our capabilities include:
🛂 TWIC‑Authorized Deliveries
Credentialed access to secure facilities, ensuring smooth, compliant transport in high‑security and restricted-access environments.
📦 Last‑Mile & Local Delivery
We bridge the final gap in the supply chain with dependable, efficient deliveries that keep operations running seamlessly.
🧪 Medical Courier Services
(Category B Specimens)
Safe, compliant transport of Category B biological specimens (UN3373), laboratory samples, diagnostic materials, and sealed healthcare documents.
We follow chain‑of‑custody procedures, maintain specimen integrity, and use passive cooling during transport (insulated bags, coolers, ice packs). All specimens must be fully packaged and sealed by the client in compliant, leak‑proof packaging prior to pickup.
🛒 E‑Commerce Fulfillment
From online retailers to small shops, we support accurate, timely order delivery that enhances customer satisfaction and strengthens brand trust.
⚡ Rush & Same‑Day Service
When urgency matters, our rapid‑response solutions ensure your items move quickly and reliably.
🌙 Extended Availability
Early morning, late night, weekends, or holidays — we’re ready when you need us.
💸 Flexible Pricing Options
Every delivery is unique. We provide transparent standard rates and offer custom pricing for recurring routes, high‑volume accounts, and specialized delivery needs.

At Flex Haul Direct, our clients are at the center of everything we do.
We proudly support a wide range of industries and businesses across Connecticut that rely on us for efficient, respectful, and dependable delivery services.
Our mission is simple: keep your operations moving and your customers satisfied.
Industries we serve:
🏪 Small Lo
At Flex Haul Direct, our clients are at the center of everything we do.
We proudly support a wide range of industries and businesses across Connecticut that rely on us for efficient, respectful, and dependable delivery services.
Our mission is simple: keep your operations moving and your customers satisfied.
Industries we serve:
🏪 Small Local Businesses
From boutique shops to service providers, we help neighborhood businesses grow with reliable, professional delivery support.
📦 E‑Commerce Retailers
Fast, accurate order delivery that builds trust and strengthens customer loyalty.
📄 Law Firms & Legal Professionals
Secure, time‑sensitive transport for legal documents, filings, contracts, and confidential materials — handled with discretion and professionalism
🧪 Healthcare Providers, Labs & Diagnostic Centers
Professional transport of Category B biological specimens (UN3373), lab samples, sealed healthcare documents, and time‑sensitive materials — delivered with confidentiality, accuracy, and compliance.
🔁 Business‑to‑Business (B2B)
Seamless, dependable transport between partners, vendors, and facilities to keep workflows running smoothly and efficiently.
🧍 Business‑to‑Customer (B2C)
Direct‑to‑consumer deliveries designed to elevate the customer experience with every drop‑off.
🚙 General Courier Services
From parcels to small freight, we’re equipped for a wide range of delivery needs — ideal for SUVs, with cargo‑van capacity being added as we scale in the near future.
Led by founder Sharice Jackson, Flex Haul Direct embodies diversity, determination, and a strong commitment to community‑driven service.
Our leadership reflects the values of resilience, representation, and excellence in every delivery.
With a background in HR and Social Services, we understand how to listen, respond, and exceed expectations— every delivery reflects your brand, and we show up polished, prepared, and on point.
With a clean driving record and full licensing and insurance, every delivery is handled with care and attention to safety.
We follow industry‑standard handling procedures, including chain‑of‑custody documentation and specimen integrity protocols for medical shipments.
Flex Haul Direct operates around the clock — including weekends and holidays. Whether you need a quote, an update, or a late‑night delivery, we respond quickly and deliver with consistency.
Transparency matters. Clients will soon be able to monitor deliveries in real time, eliminating guesswork and enhancing confidence at every step.
In the meantime, we provide clear updates upon delivery and maintain close communication throughout the process — using each client’s preferred method of contact — especially if any delays or issues arise.
At Flex Haul Direct, we’re committed to delivering your items safely, securely, and on time. Before booking, here’s what you should know:
*Payment Authorization Required*
A valid payment method is required before dispatch for all non‑contracted Clients. Your card will not be charged until service is completed, except for deposits, cancellation fees, attempted‑pickup fees, or other applicable charges under our Service Terms & Conditions and Service Menu. All payment information is processed securely through Square.
ACH payments must fully clear before dispatch unless a valid card is kept on file as a backup payment method
Reliable & Compliant: We follow strict protocols for legal, TWIC‑authorized, and medical deliveries — including Category B specimens and sealed healthcare documents — as well as other sensitive or confidential items. Your shipments are handled with care and professionalism.
Clear Expectations: Pickup and delivery windows are scheduled based on urgency and the selected service level. We will always keep you informed if delays arise.
Client Responsibility: Items must be properly packaged and labeled before pickup. We may decline shipments that are unsafe, improperly packaged, or non‑compliant with our policies.
Insurance & Liability: Flex Haul Direct LLC maintains cargo coverage up to $100,000 per incident for eligible shipments. Liability is limited to the declared value of the shipment or our coverage limit, whichever is lower. Shipments exceeding this limit require prior approval and may require additional coverage.
Payments & Cancellations: Payment is due upon completion for standard one‑time deliveries. A 20% scheduling fee applies to time‑specific or pre‑scheduled services; this fee is non‑refundable but may be credited toward a future booking when canceled more than two (2) hours before pickup.
Cancellations within two (2) hours of pickup, or shipments not ready when the driver arrives, may be subject to a cancellation or attempted‑pickup fee, which will be charged to the payment method on file.
What We Don’t Transport: We do not transport firearms, illegal substances, tobacco, alcohol, pharmaceuticals, live animals, hazardous materials, cash, negotiable instruments, or high‑value items without prior approval. Certain restricted or excluded items may also require documentation or may not be eligible for transport based on insurance guidelines. For a full list of prohibited or excluded items, please refer to our Service Terms & Conditions.
Accepted Payment Methods: Flex Haul Direct LLC accepts secure payments via Square, including Visa, Mastercard, Amex, Discover, JCB, UnionPay, Apple Pay, Google Pay, Cash App Pay, and ACH bank transfers (via invoice link only). All payments are processed securely—no account required.
By booking with us, you agree to our Service Terms & Conditions. View the full terms below.
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